Privacy policy

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Handling of Your Personal Information

Trainocate Holdings, Ltd., considers the protection of personal information to be our top priority as a responsible company providing educational services. To fulfill this responsibility, we have established this Privacy Policy, under which all our employees will properly handle and manage your personal information and keep improving the handling and management of your personal information. To be continuously trusted as a company that complies with the Act on the Protection of Personal Information enforced in April 2005, we will meet the JIS Q 15001 requirements and comply with laws and regulations, national guidelines, and other standards related to personal information protection. Also, we will ensure that all our employees “understand” and “observe” these laws and regulations, guidelines, and standards, and we will establish, implement, maintain, and “continuously improve” a personal information protection management system to achieve personal information protection.

  • 1

    Our Commitment

    To ensure the proper protection and use of personal information, we will comply with laws and regulations, national guidelines, and other standards as well as this Policy and protect all personal information, including your personal information, with the utmost care. We will also continuously improve our personal information management system and strive to keep up with the progress of computerization.

  • 2

    Purposes of use

    We will specify the purposes of use of your personal information that we collect and notify you of the purposes of use. We will use your personal information that we collect only for the purposes of use unless otherwise provided for by law. We will not use your personal information for any purpose other than the purposes of use (unintended use) and will take measures to prevent its unintended use.

  • 3

    Proper Collection of Personal Information

    We will collect personal information properly and fairly for the purposes of use specified under Section 2.

  • 4

    Provision of Personal Information to Third Parties

    If necessary, we may provide your personal information to third parties with the utmost care under our personal information protection management system that meets the JIS Q 15001 requirements for a personal information management system.

  • 5

    Measures to Ensure the Security and Proper Management of Personal Information

    To ensure proper management of personal information, we will educate our employees about personal information protection, as well as assign persons to be responsible for management in each department handling personal information and establish management rules. We will also prevent and address unauthorized access to and the loss, destruction, falsification, leakage, loss, and damage of your personal information we have collected by taking reasonable technical measures. If we entrust your personal information to a third party, we will properly supervise that third party.

  • 6

    Request for Disclosure

    We will properly handle your requests for disclosure, complaints, and inquiries made under the Act on the Protection of Personal Information. If you request the disclosure of your personal information, we will respond to that request within a reasonable period and to a reasonable extent after confirming that you are the requesting person.

Established on January 15, 2022

Taito Sugishima, President and CEO
Trainocate Holdings, Ltd.